Partially Degraded Service

CRM (HunkWare) Operational
User Interface (Frontend) Operational
API (Backend) Operational
Database (MySQL) Operational
Outgoing Emails (AWS SES) Operational
Centralized Login System (AD/Office 365) Operational
Content Delivery Network (Public Assets S3/CloudFront) Operational
Phone System (Cisco) Operational
Call Routing/IVR (UCCX/CUCM) Operational
Agent Interface (Finesse) Operational
Call Recording (Calabrio) Operational
First Responder Call Routing Operational
Phone System (Twilio) Operational
Flex Operational
Phone Carrier (Twilio) Degraded Performance
Toll-Free Non-Media Texts (North America) Operational
Phone Calls (North America) Operational
Elastic SIP Trunk Operational
Media Text Messages Operational
API (Backend) Operational
Non-Media Texts Degraded Performance
Twilio Studio Operational
Twilio PSTN Operational
Twilio Functions Operational
Twilio TwiML Operational
Phone Queue Operational
Call Recording Operational
Conference Calls Operational
Twilio Flex Application Platform Operational
Twilio TaskRouter Operational
System Hosting (AWS) Operational
Release Manager (CodeDeploy/US East 1) Operational
Web Server Hosting (EC2/US East 1) Operational
Load Balancing (ELB/US East 1) Operational
Serverless Functions (Lambda/US East 1) Operational
Database Hosting (RDS/US East 1) Operational
Email Service (SES/US East 1) Operational
Static Content Storage (S3/US Standard) Operational
Content Delivery Network (CloudFront/Global) Operational
Release Automation Manager (CodePipeline/US East 1) Operational
Domain Name Service (Route53/Global) Operational
Customer Website Operational
Online Booking Operational
General Operational
E-Mail Service Operational
Office 365 Operational
Mobile Apps Operational
HunkSquad Operational
Brand Central Building Operational
Internet Service Operational
Power Operational
VPN Access Operational
HunkHelp Ticket System (Jira) Operational
Jira Service Management Assist Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
Payment Processing (Square) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 3, 2026

No incidents reported today.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.